Sunday, February 15, 2009

The Cynic loves the organisation

When you pick it up a tool should fit your hand and way of working (like my Macbook and social computing in general) rather than requiring me to bio-reengineer my hand (and often my brain) to fit some idealistically designed and all too often fetishistic tool. 

Whilst Dave used this in a rant referring to KM approaches and Social Networking, but I am overwhelmed by the relevance to Lean and other forms of Business Process Re-engineering.

This relevance refers to some recent exposure to some zealots who have perpetuated every case-study of failure I have read of the Lean approach. It always seems to be a failure of leadership... I mean really, if it is always the same failure mode, surely one would've figured out the cure...

Or maybe Leadership is really just a figment of one's imaginations... but that is more the realm of Scott Adams.

So what does leadership do? Well it appears that they convert the low-level non-believers to this one true way of Business Improvement, but the hardened rebels and cynics are culled to make way. This then appears to constitute 'Success'.

So if you need to reengineer your organisation to make the approach work, maybe it is not the right tool... 

The title is also attributed to Dave Snowden

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